Medical Group Management Association teaches practices how to be more profitable and transformative in patient care
Englewood, Colo. (March 5, 2018)— High performing practices earn nearly $150,000 more in medical revenue, after operating costs, than other practices. In addition, optimized medical practice operations yield the highest quality care for patients. To help practices better their earning potential and increase patient outcomes, Medical Group Management Association (MGMA) will host MGMA18 | The Operations Conference on April 22-24 in Phoenix.
The conference offers practice professionals the opportunity to learn from peers that are exceling in practice in areas of improving efficiency, maximizing productivity and profitability, and leading high-performance teams. The conference will also give healthcare leaders and practice administrators the tools needed to gain valuable benchmarking metric skills and increase employee and patient satisfaction through best practices.
“Optimized medical practice operations result in the best business outcomes while also yielding the highest quality care,” said Halee Fischer-Wright, MD, MMM, FAAP, CMPE, President and Chief Executive Officer at MGMA. “The Operations Conference will give healthcare leaders the opportunity to learn from the most successful practices out there and learn how to create the best results for themselves and patients alike.”
According to recent MGMA data, better performing practices excel consistently in a few key areas: fewer minutes waiting to see a provider, a higher percentage of total same day appointments, lower no-show rates and lower appointment cancellation rates. During the conference, these and other topics in the areas of patients, staff and scheduling, and profitability and productivity will be addressed.
Session highlights for the conference include:
· Setting Practice Standards with Benchmarking Data with Crystal Miner of Denali OB/GYN Clinic
o This session will help attendees determine how and when it is appropriate to benchmark and which Key Performance Indicators (KPIs) are most beneficial
· From Check-In to Checkout: Maximizing Your Practice’s Patient Flow with Rosemarie Nelson, healthcare consultant
o This session will teach attendees how to leverage their existing technology and evaluate staff usage to assist with patient flow
· Caring About Care: Boosting Patient Engagement in a Value-Based World with Vera Rulon of Tir Health Advisors and Danny van Leeuwen of Health Hats
o This session will offer attendees communication techniques to engage in patient care in addition to new tactics to improve provider skills focused on engagement
In its first year, MGMA’s The Operations Conference will also offer pre-conference programs, including webinars on population health and building an exceptional practice culture.
Registration for The Operations Conference is now open. Discounted registration is available for those that register on or before March 13. For additional information, visit