Healthcare execs say digital transformation is speeding up

The vast majority of health care executives say digital transformation across their organizations is accelerating, according to a recent survey of 399 executives from six countries.

The faster pace of digital transformation was partly brought on by the challenges of 2020, which also made evident that every business is actually a digital organization. Without being able to connect in person, in offices during the COVID-19 pandemic, businesses quickly adapted and rolled out new collaborative technologies. 

In healthcare, where digital adoption has been slow compared to other industries, the circumstances forced many to quicken their plans to bring enterprises up to date. Nearly all (93%) of healthcare executives in the survey said their organization was innovating with urgency and calls to action this year.

The Accenture Digital Health Technology Vision, conducted by Accenture, found five key trends that health care companies will need to address over the next three to five years to accelerate change across their organization.

The five trends include:

  1. Stack strategically. Companies will need to build technology architecture that can compete in the digital landscape.
  2. Mirrored world. Investments in twin technologies, such as the Internet of Things, data streaming and 5G, are creating a mirrored world of business and intelligence.
  3. Natural language processing. As technology becomes more democratized, people will become more capable as technologists across the health care organization.
  4. Anywhere, everywhere capabilities. Companies should shift their view to see remote work as an advantage rather than an accommodation.
  5. From me to we. Disruptions across the globe from the COVID-19 pandemic have resulted in new partnerships--and greater needs for them.

“To be successful, the healthcare C-suite must adopt a digital-first, people-centric approach across all areas of the organization,” the report reads. “They will architect the future and recognize that business and technology strategies are increasingly indistinguishable. This is a unique moment to rebuild the world better than it was before the pandemic.”

See the full report here.


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